Can't top-up your prepayment meter?
Our energy team might be able to help with emergency support.
Contact us using the links above for and we'll check your eligibility.
Do you need an emergency food parcel?
Bassetlaw Foodbank can help - call Bassetlaw District Council on 01909 533 533 for a referral.
Been offered something that's too good to be true?
Be careful. Scammers will be targeting Wilko workers right now.
If an offer sounds too good to be true, it probably is. You shouldn't have to pay to make a job application.
You should also not take up the offer of a loan unless it's from an accredited lender.
Learn more on Stop Loansharks.
Other cost of living support
You can view other local support available on the BCVS website.
If you’re struggling you should check if you can claim benefits or increase your current benefits.
You might be able to claim certain benefits even if you work, have savings or own a home.
To check which benefits you could get, you can:
There are two types of redundancy pay, contractual and statutory. Most Wilko employees will not be eligible for contractual.
For statutory redundancy, you must have worked at Wilko as an employee for at least 2 years.
You can see how much redundancy pay you'd get using the redundancy pay calculator on GOV.UK.
Redundancy pay is based on your earnings before tax (called gross pay).
You’ll get more redundancy pay for each full year you’ve worked for your employer. How much you’ll get depends on how old you were during that year. You’ll get:
Your redundancy pay will be based on a maximum of 20 years’ work. For example, if you’ve worked at your job for 23 years, you’ll only get redundancy pay based on the last 20 years you worked.
You won’t pay any tax on your statutory redundancy pay.
This link outlines how the severance package provided through the Insolvency Service is calculated.
There are things you can do to claim money your employer owes you - including statutory redundancy pay.
As Wilko is insolvent, someone should contact you to tell you what you need to do to claim your statutory redundancy pay. You should be given a code, and link to claim the money owed to you.
You can also claim other money you’re owed if your too - for example, holiday pay or notice pay. You can get this even if you’ve worked there less than 2 years and can’t get statutory redundancy pay.
If you're looking for a Job
The Jobcentre Plus have started their Rapid Response Service. Help is available at upcoming events (check our social media), or at the local Jobcentres.
If you want to start a new career
You might be able to get help paying for training and qualifications. Check if you can get a grant or bursary to help pay for training on GOV.UK.
If you’re thinking about getting a degree, check if you can apply for a student loan on GOV.UK.
You can get advice from the National Careers Service if you want to get a new qualification or make a career change.
National Careers Service
Website: www.nationalcareers.service.gov.uk
Telephone: 0800 100 900
Open 8am to 10pm, Monday to Sunday
Below are links to places that might offer local Christmas jobs. If they don't have jobs now, keep checking back. You never know when a spot will open up.
(Note: We'll keep updating this list as new jobs come up and others fill.)
Supermarkets
Post Delivery
Retail
Large Local Employers (these might be longer term)
And those a little further
If you're in a Wilko pension scheme, money from the schemes are separate from the Wilko's assets, and cannot be used to pay creditors.
There are two types of pensions that you might have depending on your contract. A Defined Contribution or Defined Benefit.
A defined contribution is where you build a pot that will pay you an income throughout retirement, paid for by you and your employer.
This will be unaffected by administration, although Wilko might stop paying anything further into the pot.
A defined benefit pension provides a retirement income based on your salary and how long you have worked for your employer. If you’re in a defined benefit scheme, it is likely to be protected by the government's safety net, the Pension Protection Fund (PPF). We'll know more when administrators make a decision about Wilko's future.
You can learn more from Money Helper.
You should talk to your GP if your redundancy is affecting your mental health.
You can find other ways to get help with your mental health on the Mind website.
If you need to speak to someone right now you can call the Samaritans for free.
Samaritans
Helpline: 116 123 (Monday to Sunday at any time)
In Sam's Name
In Sam’s Name is a peer support group for men and women who are 18+ suffering from mental health issues within Bassetlaw and the wider Nottinghamshire area.
The Edge
The Edge is a support group for men, based at The Oasis Community Centre in Worksop. Whether the support needed is for positive things like the edge of an idea, the edge of success, the edge of a new job, or things that aren't so positive, such as being on the edge of bankruptcy, depression, anxiety, loneliness or even suicide.
Shout
You can also text 'SHOUT' to 85258 to start a conversation with a trained Shout 85258 volunteer. Texts are free, anonymous and confidential from anywhere in the UK.
Walk and Talk Group
A grassroots community initiative that aims to support mental health by encouraging men and women to open up, feel able to talk to other people and reduce social isolation whilst enjoying a nice walk in beautiful surroundings.
You can find out about the men and women's groups here.
Talking Therapies
Talking Therapies is a free and confidential NHS service designed to help with common mental health problems such as stress, anxiety and depression. Anyone aged 18 years or over and registered with a GP can access support, though a GP referral is not necessary as you can self-refer.
Visit the website or call 0333 188 1060.
If you think it's an emergency
If you think your life or someone else’s is at risk, you should call 999 or go to A&E if you can.
You can also find a list of urgent mental health services on the Mind website.
The National Trust are kindly offering those who have been directly affected by the redundancies at Wilko a free Clumber Park pass to use over the half term period between 21st October - 5th November.
To obtain your free pass, please call into our Worksop office 0930 - 1400 Monday - Friday.