Join our Team

We are an office located in North Nottinghamshire, and give advice from Worksop, Mansfield and Retford. We are friendly, dedicated, stable and receive consistently excellent marks in quality audits, staff surveys and client satisfaction surveys.

When opportunities are available, we will update the sections below with more details.

Paid Staff Opportunities


We're currently hiring for multiple positions. Please navigate the sections below to learn more.

  • Welfare Benefit Caseworker

    What is the role?

    We are looking for a caseworker to join our Welfare Benefit Team.


    The team does incredible work, determining if people are eligible for benefits, applying, challenging and appealing decisions. In these difficult times, the role has never been more important, nor had the potential for such a positive and essential impact upon people’s lives.


    You can find our more from:

    1. Our Job Pack
    2. Application Guidance

    How can I apply?

    1. Submit your CV using our portal below
    2. Complete our application form

    For you application to be considered, you must submit both your CV and the role's application form.

  • Client Support Adviser

    What is the role?

    We're looking for a dedicated and meticulous candidate, to work as an adviser within our Client Support Team. The role will be in three main parts; providing support on our reception desk, giving advice to people who contact us over the phone and staffing our outreach locations around the district.


    You can find our more from:

    1. Our Job Pack
    2. Application Guidance

    How can I apply?

    1. Submit your CV using our portal below
    2. Complete our application form

    For you application to be considered, you must submit both your CV and the role's application form.

  • Energy Caseworker

    What is the role?

    As the Cost of Living crisis continues to affect households across the nation, this position has become more crucial than ever. As a consumer adviser, you will play a pivotal role in assisting clients to hold their energy providers accountable and empower them to assert their rights effectively.


    You can find our more from:

    1. Our Job Pack
    2. Application Guidance

    How can I apply?

    1. Submit your CV using our portal below
    2. Complete our application form

    For you application to be considered, you must submit both your CV and the role's application form.

  • Energy Support Worker (Events and Outreach)

    What is the role?

    We’re looking for an enthusiastic and proactive Energy Team Support Worker (Events and Outreach) to join our team. In this dynamic role, you’ll be at the forefront of raising awareness of our free energy advice services and promoting Citizens Advice through engaging events and outreach activities across local communities.


    You can find our more from:

    1. Our Job Pack
    2. Application Guidance

    How can I apply?

    1. Submit your CV using our portal below
    2. Complete our application form

    For you application to be considered, you must submit both your CV and the role's application form.

  • Energy Support Worker (Admin)

    What is the role?

    The role will primarily involve supporting the work of our busy Energy Team, triaging clients to ensure they are prepared for appointments and checking whether they have other advice needs. You will also assist with case recording and reporting, and generally ensuring that clients have a smooth advice journey.


    You can find our more from:

    1. Our Job Pack
    2. Application Guidance

    How can I apply?

    1. Submit your CV using our portal below
    2. Complete our application form

    For you application to be considered, you must submit both your CV and the role's application form.

CV Portal

Volunteer Opportunities


We have an ongoing recruitment programme for volunteers. Please see our volunteer page for further details.

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